How We Work

From assessment to continuous operation. Understand our methodology.

01

Free Assessment

We understand your current reality: how many people, what tools they use, what pains they face. No commitment.

  • 30-60 minute conversation
  • Current infrastructure mapping
  • Gap and risk identification
  • Understanding business priorities
02

Tailored Proposal

We create a custom solution for your company. No generic packages — every client is unique.

  • Detailed project scope
  • Implementation timeline
  • Clear, transparent investment
  • SLA and success metrics
03

Smooth Implementation

We migrate everything without stopping your operations. Your team keeps working while the magic happens.

  • Phased, controlled migration
  • User training
  • Complete documentation
  • Intensive go-live support
04

Ongoing Operation

After implementation, we stay. We monitor, maintain, evolve. We are your IT department.

  • 24/7 monitoring
  • Technical support always available
  • Continuous updates and improvements
  • Monthly operation reports
Work Models

Choose how you want to work

Every company has different needs. We offer flexibility.

Project

One-off implementations with a clear start, middle and end.

  • Implement identity management
  • Configure MDM for the company
  • Structure network for new office
  • Migrate to new tool

Ongoing

Continuous IT management as a monthly service.

  • Technical support for employees
  • Infrastructure monitoring
  • Access and device management
  • Inventory and asset control

Hybrid

Implementation project + transition to ongoing.

  • Structure IT from scratch + maintain
  • Migrate systems + operate
  • Modernize + manage
  • Most common among our clients

What we do NOT do

  • Sell software products or licenses
  • Force specific tools
  • Charge per ticket or billable hour
  • Leave you on your own after implementation

What we do

  • Choose the best tool for you
  • Charge a fixed monthly fee, no surprises
  • Be a long-term partner
  • Take care of your IT as if it were our own
FAQ

Frequently Asked Questions

How much does it cost?

Every company is unique, so every proposal is too. We do a free assessment and present a clear investment, no surprises. The amount depends on number of employees, complexity and services contracted.

Do I need an in-house IT team?

No! Most of our clients don't have an IT team. We act as your full IT department. If you already have a team, we extend their capacity.

How long does implementation take?

It depends on scope, but most implementations are completed within 2 to 6 weeks. We do everything without stopping your operations.

Do you only work with specific tools?

No. We are tool-agnostic. We work with Okta, Azure AD, Kandji, Intune, Ubiquiti and dozens of other tools. We choose the best for your reality, not the one that gives us the most commission.

What if I already have some tools?

Great! We evaluate what you already use and integrate with our operation. We don't force unnecessary migration.

How does support work?

Your team has a direct channel with us. We solve problems quickly, no bureaucracy. SLA level depends on the contract.

Let's talk?

Tell us about your company. The assessment is free and with no commitment.

On first contact you get

  • Initial IT assessment
  • Risk and opportunity identification
  • Quick win suggestions
  • Scope and timeline estimate
  • Clear next steps
  • No obligation to commit